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Horse meat crisis part 2 – what about internal communications?

The horse meat crisis has now been running for a month. How time flies.

Back in January, this blog looked at how Tesco had responded to the initial scare and what a crisis communications plan should look like.

A question from a client made me realise the blog didn’t address internal communications, which of course is as critical as dealing with the outside world.

The Do’s & Dont’s of Pinterest for Business

When done well, Pinterest can be a great part of your overall SEO strategy, and an invaluable source of traffic to your site.

When done badly, it can be a waste of your valuable time, and a possible dent to your brand’s reputation.

With this in mind, here are my top tips on what you should and shouldn’t be doing to build your presence on the internet’s biggest pin board.

Tesco apology – how would your organisation deal with unexpected horse meat?

Tesco has had a busy 48 hours.  On Tuesday, Irish food inspectors reported that their ‘value’ burgers had 30% horse meat in them.  By Thursday morning newspaper advertisements appeared in all national newspapers with an apology to their customers. In its advertisements, with the headline “We Apologise”, Tesco says: “We and our supplier have let Tesco apology – how would your organisation deal with unexpected horse meat?

Were our universities right – ‘social media is a modern obstruction to gainful employment’?

Emily Knowles is a media studies graduate working in PR and copywriting. After finishing my degree in 2011, my prospects of finding a decent entry-level job looked bleak.  My marks were all right, but not outstanding, and the last sports award I won was in senior school. 1.  Bleak prospects for job-hunting graduates The only Were our universities right – ‘social media is a modern obstruction to gainful employment’?