Internal communications

Content is king: How social media has given greater credibility to communications in business

When I joined Northern Lights PR in January 2011, Victoria and the team were just embarking on a mission to prove ‘why you can’t ignore social media in business’. At that time, the consumer market was rolling out some creative, high volume campaigns using Facebook, Twitter and other platforms but there were few B2B case Content is king: How social media has given greater credibility to communications in business

Blue Monday – 3 steps to boosting employee morale by improving internal communications

Monday 16th January 2012 has been designated ‘Blue Monday’ – officially the most depressing day of the working year. Research by the University of Exeter estimates that low morale could cost businesses £93bn in lost productivity. So, instead of leaving your employees to wallow in the misery of ‘Blue Monday’, use it as an opportunity Blue Monday – 3 steps to boosting employee morale by improving internal communications

Reputation, reputation, reputation: The 3 key ingredients for crisis management in the social media age

In an age of 24 hour news and social media, everything you do is under scrutiny and corporate reputation is more precarious than ever. A top corporate headhunter recently told PR Week’s editor Danny Rogers that corporate affairs directors have gained more influence than marketing directors over the past few years.  Rogers puts this down Reputation, reputation, reputation: The 3 key ingredients for crisis management in the social media age

Handling FOI requests – an opportunity not a threat to public sector comms teams

Last week, the CIPR’s Yorkshire and Lincolnshire group held a workshop for public sector communicators on handling Freedom of Information (FOI) requests. We ran the event in response to growing concern about the increasing volume of requests received by local authorities, universities, FE colleges and others – and the lack of coherent approach to handling Handling FOI requests – an opportunity not a threat to public sector comms teams