Social media

UCAS shows universities and businesses how to use Facebook for real customer engagement

A’ Level results are out.  Great excitement for some, disappointment for others – and uncertainty for large numbers.  Will their university of choice still accept them if they just missed a grade?  The hard work has started at both UCAS and in universities – answering thousands of queries and helping students through clearing.  Most businesses UCAS shows universities and businesses how to use Facebook for real customer engagement

Is your company at risk from your employees using social media?

This blog first appeared on the Chief Learning Officer Middle East – The Social Network Community for L & D and HR Professionals website Employers are in a dilemma.  How should they manage their employees’ use of social media? Many bosses are blocking access to Facebook and YouTube, thinking this will ‘protect’ their business.  Actually, Is your company at risk from your employees using social media?

Content is king: How social media has given greater credibility to communications in business

When I joined Northern Lights PR in January 2011, Victoria and the team were just embarking on a mission to prove ‘why you can’t ignore social media in business’. At that time, the consumer market was rolling out some creative, high volume campaigns using Facebook, Twitter and other platforms but there were few B2B case Content is king: How social media has given greater credibility to communications in business