Social media

Five social media gurus who have disappointed – and four who restored our faith

The purpose of social media in business is to give your customers new and easy ways to talk directly to you; to share your expertise and help others; and build relationships with new people who might become customers one day. The most important aspect of social media is therefore to have two-way conversations.  If someone Five social media gurus who have disappointed – and four who restored our faith

3 Eureka! moments for getting buy in for social media from your boss

Getting senior management to see why social media can help achieve strategic business goals is easier said than done. It can take years to build a strong social media network that generates real business leads and for risk averse organisations like Greater Manchester Police when they decided to tweet all their calls for assistance in 3 Eureka! moments for getting buy in for social media from your boss